CX Today is a leading UK-based online publication focused on customer experience technology, delivering expert news and insights on contact center technology, AI agents, CRM platforms, customer analytics, and CX innovations. It serves business professionals in the communications and customer experience sectors by covering industry trends, workforce management, marketing technology, and security compliance. The outlet features a variety of content including news, interviews, case studies, and roundtables from top brands and industry leaders.
Reach CX Today with the right story.
CX Today is a online media with 3 journalists in the Presscloud database. The newsroom mainly covers Marketing & Communication, Tech and ICT, Management. Your best shot is a personal pitch that builds on what a journalist recently published.
CX Today is worth pitching when your news is relevant to an Online Media outlet in the United Kingdom. It may be a useful target if your announcement is clear, timely and suited to a digital newsroom audience.
Presscloud tracks 3 journalists at CX Today, spread across its various editorial teams. This page summarizes what the medium covers, which stories have potential, and how to effectively approach the editorial team.
Recently published in CX Today
A snapshot of what CX Today recently published.
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3 journalists, spread across the various editorial teams
The biggest desks highlighted. Journalists can belong to multiple desks, so the tiles do not add up to the total.
What CX Today covers
CX Today is an Online Media publication in the United Kingdom. Based on the available profile data, the safest approach is to match your pitch to the outlet type and present a straightforward story angle with a clear news hook.
Beats the editorial team relies on
What is a beat? Read the glossary explainer
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Marketing & Communication
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IT/ICT
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Management
How to pitch successfully to CX Today
Pitch CX Today with a concise, factual release that fits an Online Media title in the United Kingdom. Keep your angle clear from the start. Explain why the story matters now, what has actually happened, and why it is relevant to this outlet. If you use Presscloud, build a focused press list around titles like CX Today and tailor your pitch to the publication rather than sending a generic note.
What is a pitch? Read the glossary explainer
Pitch checklist
- Make sure your story suits an Online Media title
- Lead with a clear news angle
- Explain why the story matters now
- Keep the pitch concise and factual
- Tailor your email to CX Today
- Use Presscloud to build a relevant press list
Frequently asked questions about CX Today
Answers to the most common questions. Missing something? Contact us.
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